Cover Medvedeva N.E. // Медведева Н.Е. Practical guide to business writing // Практическое пособие по развитию навыков деловой письменной речи
Id: 264191
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Practical guide to BUSINESS WRITING:
Практическое пособие по развитию навыков ДЕЛОВОЙ ПИСЬМЕННОЙ РЕЧИ Изд. стереотип.
Practical guide to business writing // Практическое пособие по развитию навыков деловой письменной речи

URSS. 214 pp. (Russian). ISBN 978-5-397-07544-2.
  • Hardcover


В настоящем учебном пособии в краткой, доступной и занимательной форме рассмотрены основные вопросы, касающиеся ведения деловой документации, общепринятого в международной практике и отечественном делопроизводстве. Книга является актуальным пособием, содержащим полезную информацию, аутентичные материалы и различные типы экзаменационных заданий для успешной подготовки к формату международных сертификационных экзаменов (BEC, ICM, LCCI ...(More)и др.).

Пособие поможет усовершенствовать навыки деловой письменной речи на английском языке и отточить стиль ведения деловой корреспонденции как тем, кто только начинает свою профессиональную деятельность, так и тем, кто уже активно работает в компаниях в самых различных должностях.

Medvedeva Natalia Evgenievna

Practical guide to business writing. --- M.: KD “LIBROCOM”, 2010. --- 216 p.

This book is a brand new course in Business Writing which is intended for anyone studying or working in business, commerce or administration, who needs to write business documents in English.

The ten unit course covers different types of business documents and acquaints students with business settings in which they will be expected to use English. It also teaches basic writing skills to help them to improve their command of English for career improvement purposes or/and to prepare for internationally recognized exams, such as BEC, ICM, Diploma in Business English, LCCI. The book adopts an interactive task and discussion-based approach.

Key features: samples of main business documents and letters with explanation of their important functions; useful business correspondence phrases; an overview of the BEC exams to familiarize students with their formats; “exam practice” tasks to let students know what to expect in the BEC exam; answer keys and an evaluation sheet to enable students to check their own progress; review sections and tape scripts make the book ideal for self study.


Track 1

Track 2

Track 3

Track 4

Track 5

Track 6

Track 7

Track 8

Track 9

Track 10

Track 11

Unit 1. Communication
 Section 1.Warm-up
 Section 2.Foundation
 Section 3.Writing strategies 1: Written communication
 Section 4.Writing strategies 2: Compiling written messages
 Section 5.Writing strategies 3: Editing written messages
 Section 6.Assignments
Unit 2. Short messages
 Section 1.Warm up
 Section 2.Business writing strategies 1: Note-taking
 Section 3.Business writing skills 1: Taking telephone messages
 Section 4.Writing strategies 4: Reporting what was said
 Section 5.Business writing skills 2: Compiling telex messages
 Section 6.Business writing skills 3: E-mailing
 Section 7.Assignments
Unit 3. Faxes and memoranda
 Section 1.Analysing business documents 1: Faxes and Memos
 Section 2.Business writing skills 4: Compiling fax messages
 Section 3.Business writing skills 5: Compiling memos
 Section 4.Assignments
Unit 4. Summaries
 Section 1.Warm up
 Section 2.Writing strategies 5: Summarising
 Section 3.Business writing strategies 2: Condensing business information
 Section 4.Business writing skills 6: Writing summaries
 Section 5.Examination strategies 1: Summaries
 Section 6.Assignments
Revision 1 (Units 1--4)
Unit 5. Minutes
 Section 1.Warm up
 Section 2.Analysing business documents 2: Minutes
 Section 3.Writing strategies 6: Impersonal reporting
 Section 4.Business writing strategies 3: Recording business proceedings
 Section 5.Business writing skills 7: Producing minutes
 Section 6.Assignments
Unit 6. Job applications
 Section 1.Warm up
 Section 2.Analysing business documents 3: C.V.s
 Section 3.Business writing skills 8: Compiling C.V.s
 Section 4.Analysing business documents 4: Letters of application
 Section 5.Business writing skills 9: Writing letters of application
 Section 6.Assignments
Unit 7. Business letters 1: structure
 Section 1.Warm up
 Section 2.Analysing business documents 5: Business letter structure and layout
 Section 3.Business writing strategies 4: Opening and ending business letters
 Section 4.Business writing strategies 5: Amplifying information
 Section 5.Business writing strategies 6: Stating a purpose and making a conclusion
 Section 6.Asignments
Unit 8. Business letters 2: Types
 Section 1.Warm up
 Section 2.Analysing business documents 6: Letters of enquiry
 Section 3.Business writing strategies 8: Requesting information
 Section 4.Analysing business documents 7: A claim
 Section 5.Analysing business documents 8: Letter of complaint
 Section 6.Business writing strategies 11: Making an adjustment Apologising
 Section 7.Asignments
Unit 9. Business letters 3: style and tone
 Section 1.Warm up
 Section 2.Business writing skills 1 : Formal and informal letters
 Section 3.Business writing skills 11: The tone of business letters
 Section 4.Asignments
Revision 2 (Units 5--9)
Unit 10. Business reports
 Section 1.Warm up
 Section 2.Analysing business documents 8: The structure of business reports
 Section 3.Writing strategies 7: Linking information
 Section 4.Writing strategies 8: Expressing cause and effect
 Section 5.Business writing skills12: Writing a business report
 Section 6.Assignments
Revision 3 (Units 1--1 )
 Appendix A
 Appendix B
 Appendix C
 Appendix D
 Appendix E
 Appendix F
 Appendix G
 Appendix H
 Appendix I
 Appendix J
 Appendix K
 Appendix L
Tape scripts

Author's acknowledgements

The author would like to express her sincere gratitude to Tatiana Riazantseva, an Associate Professor at the placePlaceNameMoscow PlaceTypeState PlaceTypeUniversity for her invaluable advice, professional help and unfailing encouragement.

Thanks are also due to my colleagues at the placePlaceNameMoscow PlaceTypeState PlaceTypeUniversity, the Faculty of foreign languages and area studies for their contribution and feedback.

The author would also like to acknowledge the assistance of her students at the placePlaceNameMoscow PlaceTypeState PlaceTypeUniversity, Faculty of foreign languages and area studies and Faculty of Physics who acted as guinea-pigs for early version of this book.

The author is greateful to the following for the permission to reproduce copyright material:

Thompson learning for the extracts adapted from the course book "English for Business. A functional approach. 2-nd Edition" by J.Chilver, namely: Unit 2: Modifying business information (dialogue between Peter Baker and John Walters, page 11--12; Unit 2: Exercise 2, page 14; Unit 3: The written word in business, (Exercise 6, page 34); Unit 13: The board of directors, (part G, page 158); Unit 21: ICM Certificate in Business English (Case study, page 248); Unit 23: LCCI Level One (Question 2, page 262); Unit 25: LCCI Level Three (Question 2, page 275). Karina Chopurian from Pearson Education Limited (, placecountry-regionRussia for her help.

Thanks also to Robinzon Ltd company for the permission to reproduce their company Logo.

Whilst every effort has been made to trace copyright holders, there may have been some cases when the author has been unable to contact the owners. The author apologises in advance for any unintentional omissions and would be pleased to make the necessary amendments in any subsequent edition of this publication.

About the author
Medvedeva Natal'ya Evgen'evna
Kandidat filologicheskikh nauk, dotsent kafedri teorii prepodavaniya inostrannikh yazikov fakul'teta inostrannikh yazikov i regionovedeniya Moskovskogo gosudarstvennogo universiteta imeni M. V. Lomonosova. Avtor metodicheskikh posobij i nauchnikh trudov po teorii i praktike prepodavaniya anglijskogo yazika dlya spetsial'nikh tselej.